TaskMap: Processes Made Easy

Download the Training Catalog
Download the Business Process Management Course Catalog

Process Training Programs >> Business Process Improvement

Business Process Improvement Training Course


Learn How to Improve your Existing Processes

$199 PER ATTENDEE (Check Schedule and register)

  • Course Description & Details
  • Course Syllabus
  • Requirements & Certification

Objective

To learn how to plan and deliver a process improvement program from a proven framework. Students will learn specifically how to run a process improvement workshop in the context of an overall framework comprising discovery, analysis and improvement.

Specific Goals (Outcomes)

  • Understand the purpose of Business Process Improvement
  • Learn a repeatable proven framework for BPI and organizational change based on improving processes
  • Be able to facilitate a BPI workshop
  • Learn to identify Business Support Materials required for implementing Future State processes

Duration

  • Online: 2 hours
  • On-site: 4 hours 

Course Structure

This course is offered in two formats: online and on-site. The online course is instructor led webinar. The on-site course is instructor led with practical exercises for certification. Courses are available to the public by signing up at www.harvardcomputing.com or www.taskmap.com in the training section of our website.

Instructors

  • Michael J. Cunningham
  • Scott A. Helmers

Syllabus

Segment 1: Business Process Improvement (BPI) defined and key terms

Segment 2: BPI framework overview and project timeline examples

Segment 3: Planning and Preparation. Objectives, input and outputs, responsibilities.

Segment 4: Gathering business requirements and creating the business vision

Segment 5: Running a Business Process Improvement workshop. Key agenda items; consensus building, reviewing existing processes

Segment 6: Technology awareness. What it is and why it’s important.

Segment 7: Guidelines for setting and agreeing goals.

Segment 8: Identifying key performance indicators

Segment 9: Capturing the future state

Segment 10: Developing Business support materials

Segment 11: Managing the framework

Segment 10: Review and Q&A

Textbook and Course Materials

Couse materials will be delivered online prior to the online course instruction. These include:

  • BPM 202 Process Improvement (PDF format)
  • Exercises and test materials for certification course.

Course requirements/prerequisites

None

Tools required

Internet access to courseware. Connectivity to browser with Cisco WebEx plug in.

Certification

Each participant of the online course will receive a Certificate for completion and participation in the course.

On-site students will be assessed through the course and receive a certification for Business Analyst if all 4 courses in the certification process are completed successfully. These include:

  • BPM 101 – Fundamentals of Process Mapping
  • BPM 102 – Process Discovery and Capture
  • BPM 201 – Process Analysis
  • BPM 201 – Process Improvement

Payment and Guarantee

Secure, online payments can be made with major credit cards and Paypal. You will receive email notification of your transaction after payment. All our software products are backed with our RISK FREE 30 day money back guarantee. See why thousands are standardizing on our Visio based application and training courses.

All major credit cards accepted

Business Process Improvement training course

Buy Process Improvement
$199 PER ATTENDEE Register for the seminar