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Downloads >> Process Mapping Templates >> Enhanced Telecom Operations Map Process >> Bill Invoice Management

Enhanced Telecommunications Operations Map


Bill Invoice Management

  • Apply Pricing, Discounting, Adjustments, & Rebates - Ensure that the bill invoice is reflective of all the commercially agreed billable events and any bill invoice adjustments agreed between the Service Provider and the customer.

  • Create Customer Bill Invoice - Production of a timely and accurate invoice in accordance with the specific billing cycles and reflective of the final charges for services, together with any adjustments, delivered to the customer by the Service Provider and respective trading partners.

  • Produce & Distribute Bill - Physical production and distribution of bills to customers in accordance with the specified billing cycle.

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View the eTOM Process in HTML format

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View the eTOM Process in HTML format