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Downloads >> Process Mapping Templates >> Enhanced Telecom Operations Map Process >> Supplier/Partner Settlements & Payments Management

Enhanced Telecommunications Operations Map


Supplier/Partner Settlements & Payments Management

  • Manage account - Manage Account processes administer the internal record of usage of supplier/partner's services in support of invoice reconciliation and reciprocal usage settlement.

  • Receive & assess invoice -Receive & Assess Invoice processes compare invoices against usage records and offsets, and manage the interactions between the supplier/partner and the enterprise to confirm usage records and resolve account differences.

  • Negotiate & approve invoice - Negotiate & Approve Invoice processes manage the interactions between the supplier/partner and the enterprise, in relation to enquiries about the billing account, handling disputes and any subsequent negotiations.

  • Issue settlement notice & payment - Issue Settlement Notice & Payment processes apply where suppliers / partners are end to revenue sharing, where the enterprise initiates the settlement cycle.

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View the eTOM Process in HTML format

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View the eTOM Process in HTML format