TaskMap. The simplest way to document processes

TaskMap Professional Best Practices Training and Knowledge Transfer


Authoring Software

Best Practices

Training and Knowledge Transfer
Project Management
Document Control
Search and Indexing


Project Management

 

Document Control

 

Search and Indexing

TaskMap Central creates a simple, yet powerful custom collaborative environment that will incorporate client best practices and procedures, automated project workflow and a web based document control all in one location. With TaskMap Central you will have the power to automate processes they can draw in TaskMap format. TaskMap is easy to use, allowing unsophisticated users to define and automate their processes with minimal training and support. TaskMap Central provides a centralized location for all processes and procedures and accessible via the web. All processes placed in TaskMap Central allow for version and document control, this gives you the power to control who can view, open, edit, and update your organization's processes. Documents can be checked out and back into TaskMap Central creating a version history.

Authoring Software

  • TaskMap Standard
    • Ideal for process documentation and communication
  • TaskMap Professional
    • Ideal for analysis and improvement applications

Best Practices

  • Complete Process Management Model
    • Determining business case
    • Documenting processes
    • Analyzing processes
    • Improving Processes
    • Managing Processes
  • ITIL Best Practice Suite
    • Change Management
    • Incident Management and Resolution
    • Service Desk Management
    • Software Release Management

Training and Knowledge Transfer

  • Access to any of the TaskMap Training programs
    • Fundamentals of Process Mapping
    • Introduction to TaskMap
    • ITIL Processes Made Easy
    • Process Analysis
    • Process Capture and Documentation
    • Process Improvement
    • Publishing Policies and Procedures
    • Setting up Service Desk Best Practices
    • Simplified Process Mapping

Project Management

  • Version and revision control for all project documents
  • Issue list management
  • Deliverables schedule
  • Risk register

Document Control

  • Check in check out
  • User level controls
  • Automatic versioning
  • Folder, file and library level access

Search and Indexing

  • All file types are indexable and searchable
  • Option to excluse files from indexing