With a team in place, the first task of the Discover phase is to set the objectives for the project. Each objective will be tied to specific initiatives agreed upon by the project team and typically will fall into one of four categories:
- Governance
- Quality improvement
- Efficiency improvement
- Change
Once the objectives have been identified at a high level, details are then added to identify specific goals that management and the project team need to meet as a part of this project. For example, Governance-related initiatives may be an important focus for the project, but it is necessary to agree on specific goals as key to the success of the project. These might include:
- Meet governance and compliance requirements set by the client.
- Each of the other categories – Efficiency, Quality and Change – will have a similar set of links to known goals at the beginning of the project.
- In addition, either management or the project team may set a number of general goals to guide the project during the discovery phase. Examples might include:
- Business Processes
- Operations Business Processes
More information on Process Discovery training
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Thank you for this blog post, I’m considering re-use a snippet of this info for my blog if that’s okay with you; I will make sure I put you as a reference to the source of info though.