Testing process maps for readability is often one of the great omissions of process map authors. After all what is the point in distributing these great works of art if the audience can’t read them? You may well have just wasted a lot of time and energy. By testing the maps on your audience the following is achieved:
- Detail level is appropriate for the audience
- Easy to read and understand
- Maps are not ambiguous or difficult to comprehend for the expertise level of the reader
Medical Incident documents with roles, guidelines and path of workflow and decision making outcomes
So after you have received feedback from your target audience, final checklist steps are made:
- Check for accuracy of the information, actions and outcomes
- Determine if maps are easy to understand for the intended audience
- Confirm maps are readable for size and layout. (For example the above map in this post should be clicked to view at full screen)
- Ensure links to supporting information are included, or the data is supplied with the package
