This summary covers three important topics, layout and flow, making maps more readable and information content summary.
Making process maps readable: Information content
To make process maps easy to read first place to start is to ensure the appropriate level of information is on the map, and in the context of the process. Two problems result if this mixture is not right: The information is there but it’s so intense and dense the reader is overwhelmed. See the [...]
Making process maps readable: Layout and flow
Here is an example of a flowchart with some real layout and flow problems. While it may be obvious to the consultants or authors of this map what’s going on, it’s very hard for anyone else to follow. Despite starting out with some good practices such as: A few symbols A legend Color coding It [...]
Problems in process mapping: Readability and Leveraging underlying data
Readability Because most of us are not trained in how to layout processes effectively in school, we usually try and figure it out ourselves. The flowchart below shows a typical result. Here the author has used a combination of a tabular or step-by-step approach and linked them with connectors to illustrate the work pattern and [...]
