The third analysis pass through a process is for Quality.
Quality has a lot of dimensions. The checklist on this task shows a number of strategies that can be used to examine opportunities for improvements in quality. These include:
- Identification of Tasks & Processes without adequate Quality levels or QA function; Ensure that standards being set for appropriate quality or QA function has been set and leveled.
- Measurement of defect and failure rates with root cause analysis; Measure quality and defect levels from the process and then analyze what caused the problem. Ensure changes in design, manufacture or delivery are made when root cause has been identified.
- Is there an accurate Baseline Quality established for this process?; A quality baseline will keep everyone on the same level and expectations for the product or service.
- Determine if preventative actions are included in the Tasks/Processes. Preventing quality problems by building preventative tasks into the process can help dramatically reduce problems.
