With over 400 successful Business Improvement projects under our belt since 1994, we have learned something from all of them. When it comes to a successful project, there are five items which have to be nailed before you can claim success. In our opinion, these are:
- Understand the purpose of Business Process Improvement (BPI). Important to the organization, stakeholders and management.
- Know where and how to start your BPI project. Seems obvious, but there are often more opportunities to make a project very board, and be so ambitious that nothing will end up been achieved.
- Be able to facilitate your own BPI workshop. If you can’t get others on the same page to improve the process your project WILL fail. Running an improvement workshop is a key part of that success.
- Create the link between analysis and improvement and pilot the “to be” process. Analyzing the current process is a great starting point for the project. Connecting these dots to reach a future state is crucial.
- Learn how to roll out these changes to the organization. A lot of process improvement projects end up being shelved. Unless you gain agreement to roll out the changes the status quo may remain.
BPM Definition
Process Improvement (BPI) is a systematic approach to help any organization make significant changes in the way it does business. The organization may be a for-profit business, a non-profit organization, a government agency, or any other ongoing concern.
