It’s a great idea to keep all your roles up to date and standardized. Failure to do so will cause confusion, duplication and may even assign the role to the wrong staff member. Industry standard lists are often available from associations, and in larger operations, the HR department will likely be able to provide some guidance.
The partial list below, shows industry IT roles provided courtesy of Harvard Computing Group. You can download the complete list from here.
IT Industry Role list
DATABASE DEVELOPMENT AND ADMINISTRATION
Data Analyst
Database Administrator
Database Analyst
Database Developer
Data Architect
Data Modeler
Knowledge Architect
PROGRAMMING/SOFTWARE ENGINEERING
Software Engineer
Software Tester
Software Application Specialist
Software Development Engineer
TECHNICAL SUPPORT
Supervisor for Help Desk center
Technical Support Representative
Technical Support Manager
Customer Support Representative
Help Desk Technician
Sales Support Technician
Quality and Service
Maintenance Technician
