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BPM Blog

BPM made simpler

Monthly Archive for January, 2011

Process Improvement-Before and After (Checking for efficiency)

Posted in Process Analysis, Process Improvement on Jan 11th, 2011

The before view Sometimes it’s hard to see the before and after changes in a process. Particularly, when you are looking for key points in automation. The following example shows the before “picture” of International bank transfer process. In this case from a local US bank in Massachusetts. It is pretty obvious from looking at [...]

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Replacing and complimenting instructional manuals with Process Maps

Posted in Change Management, Process Discovery, Process Mapping on Jan 10th, 2011

It is possible to complement and even replace lengthy instructional manuals with simple to use process maps. This example focuses on an engine rebuild and replaces a 100 plus page manual with a 14 page linked process map. Details The engine rebuild process map was created to show how Process Maps can be used as [...]

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Documenting and Managing Processes-Best practice summary

Posted in Change Management, Process Discovery, Process Mapping, Project Management on Jan 9th, 2011

Simplified Process Mapping-Documenting the processes Part I Document Processes (Page 1 of 2) The Simplified Process Mapping RoadMap provides a framework for all aspects of documenting and improving processes. By documenting these processes tremendous savings can be made in time and energy. Click on image to download process flow. When business justification is not required [...]

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Simplified Process Mapping RoadMap-Improving Processes Part 2 of 2

Posted in Change Management, Process Improvement, Project Management on Jan 8th, 2011

  Courtesy Harvard Computing Group, Inc. Once the workshop is complete, the Project Manager should conduct a thorough review and if needed review the workshop results. Items should include: Verification of Goals, Objectives and KPIs were met Clearly document the impact of budget changes from the workshop In the event that minor changes are required, [...]

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Quality Checking your process maps

Posted in Process Improvement, Process Mapping on Jan 7th, 2011

Chances are, unless you have been living in the past, that your process maps have been created with an electronic drawing tool. That being the case, you may want to take advantage of features that will help you check quality more easily. TaskMap 4 Professional has some excellent automated features for quality checking of your [...]

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Simplified Process Mapping-Improving Processes Part 1 of 2

Posted in Change Management, Process Improvement on Jan 6th, 2011

More details here courtesy Harvard Computing Group When your documented processes have been completely analyzed it is time to move onto the process improvement process so that you can take advantage of the items discovered during process analysis. The first step in initiating a process improvement project is to appoint a process improvement team. This [...]

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Simplified Process Mapping-Analysis process

Posted in Change Management, Process Analysis, Process Improvement on Jan 5th, 2011

When an existing "as is" process needs analyzing or an existing managed process requires analysis it enters the "Analyze Processes" process. The Project Manager is responsible for conducting a validation review of the process maps. During this review the Project Manager ensures that the maps are complete, confirms that the data is accurate, gains a [...]

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Simplified Process Mapping-Managing Processes

Posted in Change Management, Process Improvement, Project Management on Jan 4th, 2011

The management of processes is a process in itself. The first step for the Project Manager, Business Analysts and the Subject Matter Experts is to develop the roll-out plan for the new processes, taking all the input materials from the previous stages. Once the plan is complete, complete the communication and training plan using: Newly [...]

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Simplified Process Mapping- Documenting the process Part II

Posted in Change Management, Process Discovery, Process Mapping on Jan 3rd, 2011

Document Processes (Page 2 of 2) The Simplified Process Mapping RoadMap provides a framework for all aspects of documenting and improving processes. By documenting these processes tremendous savings can be made in time and energy. This section covers documenting existing processes and follows yesterdays post here.   Click on the image for more details. Once [...]

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Simplified Process Mapping-Documenting the processes Part I

Posted in Change Management, Process Discovery, Process Mapping on Jan 2nd, 2011

Document Processes (Page 1 of 2) The Simplified Process Mapping RoadMap provides a framework for all aspects of documenting and improving processes. By documenting these processes tremendous savings can be made in time and energy. Click on image to download process flow. When business justification is not required or when the business requirements complete the [...]

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Process Mapping-Communication doesn’t have to be boring

Posted in Process Discovery, Process Mapping on Jan 1st, 2011

  Teaching kids to learn to ski. Courtesy Mike Cunningham and Harvard Computing Group As the above example shows, creating process maps does not have to be boring. By adding the following elements your maps can be more interesting, informative and in this case fun. If you click on the image above you will see [...]

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