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How BPM stages relate to Critical Thinking

Feb 10th, 2011 by TaskMap

Critical Thinking is relates to BPM in several steps of the process. These include:

Critical Thinking factor and activity	Where it fits in a BPM process
More accurate and complete information	Process Discovery and Documentation
Freedom from coercion and distorting self-deception	Brainstorming, Goal and Objective setting
Openness to alternatives points of view: empathy and concern about how others think and feel	Brainstorming, Process Analysis, Process improvement
The ability to weigh evidence and access arguments objectively	Process analysis, Process Improvement, Re-engineering
Greater awareness of the context of ideas, and more critically, reflectiveness of assumptions including their own	Process analysis, process improvement
An equal opportunity to participate in the various roles of discourse	Change management workshops
An equal opportunity to participate in the various roles of discourse	All aspects of the project
Willingness to seek understanding and agreement to accept a resulting best judgment as a test of validity until new perspectives, evidence or arguments are encountered and validated through discourse as yielding a better judgment	Process improvement, Change Management

From Learning as Transformation, Jossey-Bass Jack Mezirow and Harvard Computing Group, Steps to BPM change

Tags: change management workshops, computing group, critical thinking, new perspectives, process improvement, several steps, test of validity

Posted in Change Management, Process Analysis, Process Improvement, Process Mapping

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