BPM made simpler
Posted in Change Management, Process Improvement, Project Management on Apr 29th, 2011
This weeks summary of posts for your enjoyment. There is no smoke without fire. Is that true in Project Management? Posted in Change Management, Project Management on Apr 28th, 2011 As I write this blog entry, it’s the early hours of the morning in New England, USA. Awakened by the CO2 detector at our [...]
Posted in Change Management, Project Management on Apr 28th, 2011
As I write this blog entry, it’s the early hours of the morning in New England, USA. Awakened by the CO2 detector at our apartment we have a mix of irritation and relief. Irritation, because we have guests staying over (my son and his baby son) and now we have disturbed their night’s rest, and [...]
Posted in Change Management, Process Discovery, Project Management on Apr 27th, 2011
So it’s a new day and a new project. You have been introduced to the team, and the goals for the project. Now it’s time to get acquainted with your team. Sometimes it’s easier in Business Process Management project to have new team members you don’t know; perhaps they represent groups you will be working [...]
Posted in Change Management, Project Management on Apr 26th, 2011
Don’t you know those folks who just light up a room when they walk in? As soon as they stroll in something changes. A dynamic is present, even if they don’t immediately burst into a song and dance routine, expectation is in the air. So how do I get some of those winning ways as [...]
Posted in Project Management on Apr 25th, 2011
Don’t you just hate it when things are going bad, it’s early on a Monday and you already have five difficult moaning emails in your inbox and it seems the world is ganging up on you personally. Then some Pollyanna comes by your cube/office, notices your downer and retells, with great joy, “When life serves [...]
Posted in Process Discovery, Process Mapping, Project Management on Apr 22nd, 2011
Getting started with Processes: “How they affect businesses and organizations” Posted in Change Management, Process Discovery, Process Mapping on Apr 21st, 2011 The big picture Processes are such a big topic it’s often difficult to know where to start. People have a different view of processes depending on where they are coming from. For [...]
Posted in Change Management, Process Discovery, Process Mapping on Apr 21st, 2011
The big picture Processes are such a big topic it’s often difficult to know where to start. People have a different view of processes depending on where they are coming from. For example, if you ask a manufacturing engineer about their view of processes, it is likely focused on what it takes to make something. [...]
Posted in Process Discovery, Process Mapping, Project Management on Apr 20th, 2011
Once you have decided that something is broken in the organization that process change may be able to fix. (“See the I don’t want to deal with it now!” posting), we have to take some action. If this is your first project, or perhaps you have just seen one that hasn’t worked out so well, [...]
Posted in Process Mapping on Apr 19th, 2011
Getting started with processes Getting Started with processes is often a messy affair. Usually we have a number of factors that cause us to pay attention to this issue. These include: Someone or something is making us document our processes Our process is broken and needs to be fixed Everyone has a different idea of [...]
Posted in Process Discovery, Process Mapping on Apr 18th, 2011
Scott Helmers from Harvard Computing Group is one of the leading Visio experts in the world, as evidenced by his three consecutive awards as a Microsoft Most Valuable Professional (MVP) for Visio. Microsoft Press has just published Scott’s new book: Visio 2010 Step by Step. The Step by Step series is renowned for conveying knowledge [...]
Posted in Change Management, Process Analysis, Process Discovery, Process Improvement, Process Mapping, Project Management on Apr 15th, 2011
BPM made simpler Licensing alternatives for TaskMap Process Mapping software Posted in Process Mapping on Apr 14th, 2011 If you are considering TaskMap for your organization for process mapping applications you will have to consider licensing options to make the most effective use of the software for your organization. There are three considerations that will [...]
Posted in Process Mapping on Apr 14th, 2011
If you are considering TaskMap for your organization for process mapping applications you will have to consider licensing options to make the most effective use of the software for your organization. There are three considerations that will lead to the options: I have many individuals involved authoring and editing the process maps. e.g. more than [...]
Posted in Change Management, Project Management on Apr 13th, 2011
Patience may be a virtue, but it’s not always in a BPM project. A typical BPM project has a lot of moving parts, decisions, deliverables and reviews. Usually project managers are operating as change agents for the project. This involves a combination of cajoling, communications, nudging, pushing and pulling for the team and those affected [...]
Posted in Process Improvement, Project Management on Apr 12th, 2011
When a meeting starts up and begins to go south, project managers react in a number of ways. The negative reactions include: Chastising and demeaning participants Getting frustrated and losing your cool Blaming everyone else for your bad planning Letting the meeting run on and getting hijacked by others While experience tells us when a [...]
Posted in Change Management, Process Discovery, Process Improvement, Project Management on Apr 11th, 2011
Meetings sometimes take on a life of their own. Sometimes that’s a good thing. When new ideas are explored, breakthroughs occur, the status quo is challenged and new processes and products are born. However, often there are just problems keeping a meeting under control. There are two parts to this issue. Before and during the [...]
Posted in Change Management, Process Analysis, Process Discovery, Process Improvement, Process Mapping, Project Management on Apr 8th, 2011
Staying flexible in your BPM project Posted in Change Management, Process Improvement, Project Management on Apr 7th, 2011 It’s important to keep a flexible position when managing any project, but particularly a BPM one. Why, because things change. Just when you thought everything was going perfectly your project sponsor has left the company for [...]
Posted in Change Management, Process Improvement, Project Management on Apr 7th, 2011
It’s important to keep a flexible position when managing any project, but particularly a BPM one. Why, because things change. Just when you thought everything was going perfectly your project sponsor has left the company for another opportunity; the budget has been cut; a new division has been acquired or formed; you get the idea. [...]
Posted in Process Mapping on Apr 6th, 2011
Symbols are everywhere Here at Harvard Computing, we have a lot of discussions about Legends. Many organizations go totally crazy about creating legends, many do nothing. In general, the general public are much more accustomed to legends. Most of this is not because we have been topographic experts while hiking some peak, but rather we [...]
Posted in Process Improvement, Project Management on Apr 5th, 2011
Many BPM projects are international in nature. Working overseas as a part of an international team can be one of the most enjoyable, yet challenging environments. Over the past 12 years, much of my travel has taken me to the Middle East, an area with much change going on right now. Projects in Jordan, Egypt, [...]
Posted in Project Management on Apr 4th, 2011
Sometimes work just gets too hard and heavy. Last year I as training for my Motorcycle Safety Foundation RiderCoach certification, which consisted of around 20 days of training before being let loose on students. The boot camp portion was 7 days living with our examiners/trainers and 9 individuals unknown to each other. The project goal [...]
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