It’s important to keep a flexible position when managing any project, but particularly a BPM one. Why, because things change. Just when you thought everything was going perfectly your project sponsor has left the company for another opportunity; the budget has been cut; a new division has been acquired or formed; you get the idea.
When this happens keep this check list in mind.
- Don’t panic
- Assess the impact on the project and decide what action to take
- Plan for the change
- Implement a change management plan or process if you don’t already have one in place
- Communicate with others on the project. If you don’t have all the information tell them that until you do
- If possible access impact on budget, timelines and scope
- Keep your executive sponsors informed and involved
