Staying flexible in your BPM project
Posted in Change Management, Process Improvement, Project Management on Apr 7th, 2011
It’s important to keep a flexible position when managing any project, but particularly a BPM one. Why, because things change. Just when you thought everything was going perfectly your project sponsor has left the company for another opportunity; the budget has been cut; a new division has been acquired or formed; you get the idea. [...]
Legends, process maps and things that go bump in the night
Posted in Process Mapping on Apr 6th, 2011
Symbols are everywhere Here at Harvard Computing, we have a lot of discussions about Legends. Many organizations go totally crazy about creating legends, many do nothing. In general, the general public are much more accustomed to legends. Most of this is not because we have been topographic experts while hiking some peak, but rather we [...]
How to deal with different cultural environments
Posted in Process Improvement, Project Management on Apr 5th, 2011
Many BPM projects are international in nature. Working overseas as a part of an international team can be one of the most enjoyable, yet challenging environments. Over the past 12 years, much of my travel has taken me to the Middle East, an area with much change going on right now. Projects in Jordan, Egypt, [...]
The use of Humor in projects
Posted in Project Management on Apr 4th, 2011
Sometimes work just gets too hard and heavy. Last year I as training for my Motorcycle Safety Foundation RiderCoach certification, which consisted of around 20 days of training before being let loose on students. The boot camp portion was 7 days living with our examiners/trainers and 9 individuals unknown to each other. The project goal [...]
