Getting started with Processes: “How they affect businesses and organizations”
Posted in Change Management, Process Discovery, Process Mapping on Apr 21st, 2011
The big picture Processes are such a big topic it’s often difficult to know where to start. People have a different view of processes depending on where they are coming from. For example, if you ask a manufacturing engineer about their view of processes, it is likely focused on what it takes to make something. [...]
Getting started with Processes: “Step out of your comfort zone”
Posted in Process Discovery, Process Mapping, Project Management on Apr 20th, 2011
Once you have decided that something is broken in the organization that process change may be able to fix. (“See the I don’t want to deal with it now!” posting), we have to take some action. If this is your first project, or perhaps you have just seen one that hasn’t worked out so well, [...]
Improving a business process: “I don’t want to deal with it now!”
Posted in Process Mapping on Apr 19th, 2011
Getting started with processes Getting Started with processes is often a messy affair. Usually we have a number of factors that cause us to pay attention to this issue. These include: Someone or something is making us document our processes Our process is broken and needs to be fixed Everyone has a different idea of [...]
Visio 2010 Step by Step: Scott Helmers releases new book
Posted in Process Discovery, Process Mapping on Apr 18th, 2011
Scott Helmers from Harvard Computing Group is one of the leading Visio experts in the world, as evidenced by his three consecutive awards as a Microsoft Most Valuable Professional (MVP) for Visio. Microsoft Press has just published Scott’s new book: Visio 2010 Step by Step. The Step by Step series is renowned for conveying knowledge [...]
