If you have been following this series on building a Task Library, there is a lot more to this than meets the eye. We believe that a visual and electronic delivery of the processes provides the simplest and easiest way to communicate information. Given that many electronic devices have easy to read screens and are very mobile, there is no business or technical reason not to pursue this approach.
So making the assumption that you will deliver your library in processes electronically, it makes sense to use desktop software to accomplish this goal.
Determining what tools and systems you will use to capture, publish and maintain the library.
There are a lot of tools out there to maintain and develop your task library.
Creation
Today, the most popular creation tools still remain Office desktop products and visual diagramming tools. These include:
The benefits of using the standard office tools for documenting the task information is easy to understand. Everyone has it on their desktop, most task information is self contained; even if the outcomes and what happens next is not; and it works pretty well for step by step instructions. To publish the library, more organizations are using read only formats, in particular .html web pages and PDFs. As the task library can be maintained in different forms, web publishing or distribution via electronic document format make for an simple and paperless environment. It also takes care of some maintenance issues such as:
Publishing and maintenance
