BPM made simpler
Posted in Change Management, Compliance, Process Mapping on Jul 29th, 2011
This week’s blog sees Dan Anderton guest blogging for us on the SOX Compliance front again. His detailed articles will be a help to anyone looking for help with their SOX project. Have a great weekend. Mike Cunningham The problems with setting goals Posted in Change Management, Process Discovery, Process Mapping, Project Management on [...]
Posted in Change Management, Process Discovery, Process Mapping, Project Management on Jul 28th, 2011
After completing a recent setting goals class with men in a local prison, some important points came to light that we sometimes miss in our Process Improvement projects. These were: The importance of short term goals versus longer term ones Goals that support an overall objective should be tied together The interdependencies of goals [...]
Posted in Change Management, Process Mapping on Jul 27th, 2011
Are we looking at it all wrong? Do you ever get the feeling that you are seeing something very different than the other guy? I don’t just mean the glass half full/empty outlook on life, but fundamentally are we looking at things the wrong way? I sometimes get that feeling when dealing with projects [...]
Posted in Compliance on Jul 26th, 2011
HOW TO EVALUATE THE OPERATING EFFECTIVENESS OF YOUR COMPANY LEVEL MONITORING CONTROLS AND DRAW CONCLUSIONS (Part 2 or 2) As part of your SOX compliance efforts, don’t forget about your Company level monitoring controls. Instead of merely highlighting what Company level monitoring controls are, I thought it would be more informative to share an actual [...]
Posted in Compliance on Jul 25th, 2011
HOW TO EVALUATE AND CONCLUDE ON THE OPERATING EFFECTIVENESS OF YOUR COMPANY LEVEL MONITORING CONTROLS (Part 1 or 2) As part of your SOX compliance efforts, don’t forget about your Company level monitoring controls. Instead of merely highlighting what Company level monitoring controls are, I thought it would be more informative to share an actual [...]
Posted in Compliance on Jul 22nd, 2011
Hope you enjoy the postings this week, in particular those from Dan Anderton on SOX Compliance applications. Before You Start Your Sox Process Perform A Detailed Risk Assessment To Focus Your Efforts To Reduce Time And Cost Posted in Compliance on Jul 21st, 2011 Prior to starting your SOX compliance efforts, you should perform [...]
Posted in Compliance on Jul 21st, 2011
Prior to starting your SOX compliance efforts, you should perform a detailed risk assessment to focus management’s evaluation and assessment efforts on those areas that could result in a material misstatement in the financial statements. We suggest that the risk assessment process should include: (1) Establish Materiality: Establishing materiality to conclude whether deficiencies identified in [...]
Posted in Compliance on Jul 20th, 2011
Planning is an extremely important part of your SOX compliance process. Not only will it help you plan out the path ahead, but it becomes a valuable starting place for discussing the project with your auditors and audit committee. The planning process is a valuable time to form consensus, formalize the compliance plan and define [...]
Posted in Change Management, Project Management on Jul 19th, 2011
Most Wednesday evenings, I facilitate classes in at the local prison. This week we are introducing a new 4 hour class on Setting Goals. Because we do this frequently at the beginning of every BPM project, it’s been interesting to simplify this process for those that may have never done any systematic goal setting. In [...]
Posted in Process Mapping on Jul 18th, 2011
If you are looking for a break from your summer routine, consider attending one of Harvard Computing Group’s popular Simplified Process Mapping webcasts in early August. These one-hour seminars describe the challenges associated with capturing process knowledge and producing good process maps. You will learn about a simple, yet effective technique for understanding and documenting [...]
Posted in Change Management, Process Discovery, Process Mapping, Project Management on Jul 15th, 2011
Interesting set of posts this week with a general theme of starting up new projects. Hope you are all enjoying your summer. Mike Cunningham We cannot automate everything Posted in Change Management, Process Analysis on Jul 14th, 2011 In every BPM project, it seems we look continuously for those things that can be automated. [...]
Posted in Change Management, Process Analysis on Jul 14th, 2011
In every BPM project, it seems we look continuously for those things that can be automated. While this is important to reduce paper, improve quality and increase efficiency, there are times when it doesn’t work for everything. We don’t need reminding of this when dealing with a completely automated telephone system, navigating through voice commands [...]
Posted in Process Mapping on Jul 13th, 2011
When starting a new program for a client, particularly for a new team who hasn’t done this before, we typically will offer onsite or online customized program to get the team trained quickly and effectively. A typical agenda is outlined below. Time Topic/Activity Day 1 8:30 – Noon (with break) 1. Introductions 2. Overview of [...]
Posted in Change Management, Process Mapping, Project Management on Jul 12th, 2011
To ensure that your BPM project is going to be a resounding success, or at least reduce the risk of failure as much as possible, use this check list. Ensure the business goals and benefits are agreed by management. Engage executive sponsorship for the project and keep them involved. If a budget is needed, make [...]
Posted in Change Management, Process Mapping on Jul 11th, 2011
If you are starting your first BPM project, particularly if you are taking a leadership role, then getting organized may be your first challenge. As you will probably be using a file server or document management system for storing the files, (such as SharePoint shown below), here are some pointers to get started. Set up [...]
Posted in Process Mapping on Jul 8th, 2011
This weeks posts focus on process mapping issues, parallel processes, sub-processes and the lifecycle of a process map. For those of you vacationing this week, I hope you had a very enjoyable time. The lifecycle of a process map Posted in Process Analysis, Process Discovery, Process Improvement, Process Mapping on Jul 7th, 2011 Process [...]
Posted in Process Analysis, Process Discovery, Process Improvement, Process Mapping on Jul 7th, 2011
Process maps have a lifecycle of their own, but is often not recognized by those authoring, reviewing or receiving them. Here is the cycle as we see it. For each step of the Lifecycle you may want to increase or reduce to the amount of information available to the audience involved. For example: Discovery of [...]
Posted in Process Mapping on Jul 6th, 2011
Determining when to use a sub-process can be a tricky call. The following task shows an example where it’s useful to include a sub-process in a task. In this case this will drill down to the detailed sub process showing how to view and run the report required. In general here are some good guidelines [...]
Posted in Process Mapping on Jul 5th, 2011
In addition to the 3 circumstances where parallel processes are typically used, there are other situations that affect how they are used. These include: When automation is involved, this is critical that the tasks are executed exactly at the same time, or in a pre-defined sequence that is almost in real time. Destination tasks from [...]
Posted in Process Mapping on Jul 4th, 2011
Dealing with Parallel processes. One of most difficult concepts for those new to process mapping is how to represent a parallel process. Firstly, let’s define a parallel processes A process with Tasks that occur over the same time period A process with Tasks that must be done over the same time period A process with [...]
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