When starting a new program for a client, particularly for a new team who hasn’t done this before, we typically will offer onsite or online customized program to get the team trained quickly and effectively.
A typical agenda is outlined below.
|
Time |
Topic/Activity |
|
Day 1 |
1. Introductions 2. Overview of Simplified Process Mapping and TaskMap 3. TaskMap Examples 4. Hands-on: Building your first TaskMap |
|
Day 1 |
5. Process capture and knowledge discovery techniques 6. Hands-on: Mapping sample processes |
|
Day 2 |
7. Hands-on: Mapping a customer-selected process 8. Hands-on: Review of new TaskMaps |
|
Day 2 |
9. Hands-on: Publishing and Sharing TaskMaps 10. Process Analysis: evaluating existing TaskMaps 11. Process Improvement techniques 12. Wrap up and follow up actions |
Contact us if you would like more details on this program:
sales@taskmap.com or 978 800 4590 Option 7
