Grab your process partner by the hand …
Posted in Process Mapping on Aug 3rd, 2011
A customer yesterday likened their first experiences with TaskMap and process mapping to that of a dance partner. What a great analogy for process based projects in general. When we embark on a new project we have tools, people, technology, the way work gets done; the processes. To the point this consultant was making, TaskMap [...]
Just in time
Posted in Project Management on Aug 2nd, 2011
Sometimes the solution you are searching for happens right at the last moment. Whether you view this as providence, karma or God giving you a helping hand, it is astonishing how troubling just “waiting” for that moment can be. However, sometimes the wait causes us to re-evaluate how we are dealing with the problem. The [...]
Process Discovery–20 questions
Posted in Process Discovery on Aug 1st, 2011
The list below includes many of the general-purpose questions that are typically asked during the Discovery Phase of a Process Capture project. 1. Who is involved? (brainstorm about all roles involved in the process) 2. Is there any existing documentation for this process? 3. What is the first task? 4. How long does it take? [...]
