Connecting the dots
Process maps can help with connecting the elements of your tasks in the process, and provide even more value as they are linked to supporting data for the practice. Benefits include:
- Show a precise definition of the task and outcomes
- Links to lower level supporting processes that may be required
- Definition of guidelines and resources needed to manage the case
- Identification of risk areas and strategies to mitigate those risks
- Links to forward going processes
All of this information can be published electronically to a web site or PDF, making it easy for clients and other parties to share and understand the status at a given point. The example below highlights these features.
