The listener usually leans slightly toward the speaker in a relaxed manner. Relaxation is important because tenseness tends to take the focus off the other. An open posture is a sign that the listener is open to what the other has to say. The other should be faced during the conversation.
The listener communicates much with body movements. if the listener moves excessively or rosses his or her arms over the chest, an unintended message might be communicated. The key is to avoid distracting movements.
The environment should be supportive of the communication. A space that promotes privacy for undisturbed conversation is essential. Physical barriers between the listener and the speaker should be removed or the individuals should choose an alternate space.