BPM made simpler
Posted in Change Management, Project Management on Apr 13th, 2011
Patience may be a virtue, but it’s not always in a BPM project. A typical BPM project has a lot of moving parts, decisions, deliverables and reviews. Usually project managers are operating as change agents for the project. This involves a combination of cajoling, communications, nudging, pushing and pulling for the team and those affected [...]
Posted in Change Management, Process Improvement, Project Management on Mar 27th, 2011
Listen and access Listening is defined as “hearing with attention”. I like that definition, because some project managers hear but don’t listen to what is being communicated. In some cases the individual may also be nervous about bringing this news to you, and may therefore emphasize certain parts of the problem and not others. This [...]
Posted in Change Management, Process Improvement, Project Management on Feb 26th, 2011
Listening is defined as “hearing with attention”. I like that definition, because some project managers hear but don’t listen to what is being communicated. In some cases the individual may also be nervous about bringing this news to you, and may therefore emphasize certain parts of the problem and not others. This is one reason [...]
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