BPM made simpler
Posted in Change Management, Project Management on Nov 28th, 2011
This long weekend in the USA, tied around the Thanksgiving holiday, is rooted in family renewal and enjoyment. In America, that also means an opportunity to get ready for the upcoming “giving season” of Christmas and Hanukah. Retailers typical get up to 40% of their annual sales in this period, so nothing is left behind [...]
Posted in Legal processes, Process Discovery, Project Management on Sep 30th, 2011
Towards Perfection Posted in Project Management on Sep 29th, 2011 On occasions, I get to do some volunteer work in Prison. I visit a facility weekly in Massachusetts and have recently been running a Setting Goals program. There are always nuggets of wisdom that I come to expect come from these sessions; and this week [...]
Posted in Change Management, Process Analysis, Process Mapping, Project Management on Aug 15th, 2011
Last week’s blog had a number of interesting topics, from web publishing with Office 2010 to the use of SWOT analysis techniques in your BPM project. Hope you had a great weekend. Mike Cunningham Using the SWOT technique in your BPM project Posted in Change Management, Process Analysis, Project Management on Aug 12th, 2011 To [...]
Posted in Change Management, Process Analysis, Project Management on Aug 12th, 2011
To use the SWOT technique in your BPM project use the following guidelines when building the matrix or table: Strengths: characteristics of the BPM project that give it an advantage over other potential projects competing for the same budget or staff resources. This might be a ROI analysis or support of important goals and objectives [...]
Posted in Change Management, Project Management on Jul 19th, 2011
Most Wednesday evenings, I facilitate classes in at the local prison. This week we are introducing a new 4 hour class on Setting Goals. Because we do this frequently at the beginning of every BPM project, it’s been interesting to simplify this process for those that may have never done any systematic goal setting. In [...]
Posted in Change Management, Process Analysis on Jul 14th, 2011
In every BPM project, it seems we look continuously for those things that can be automated. While this is important to reduce paper, improve quality and increase efficiency, there are times when it doesn’t work for everything. We don’t need reminding of this when dealing with a completely automated telephone system, navigating through voice commands [...]
Posted in Change Management, Process Mapping, Project Management on Jul 12th, 2011
To ensure that your BPM project is going to be a resounding success, or at least reduce the risk of failure as much as possible, use this check list. Ensure the business goals and benefits are agreed by management. Engage executive sponsorship for the project and keep them involved. If a budget is needed, make [...]
Posted in Change Management, Project Management on May 3rd, 2011
We all face the boogie man at some time in our lives. It’s interesting to note that penning this note, the boogie man is the first thing that comes to mind. That’s because he has become a metaphor for FEAR. So what the heck does dealing with fear have to do with Project Management and [...]
Posted in Change Management, Project Management on Apr 13th, 2011
Patience may be a virtue, but it’s not always in a BPM project. A typical BPM project has a lot of moving parts, decisions, deliverables and reviews. Usually project managers are operating as change agents for the project. This involves a combination of cajoling, communications, nudging, pushing and pulling for the team and those affected [...]
Posted in Process Mapping, Project Management on Apr 2nd, 2011
Using the Ribbon interface has greatly simplified the menu options in TaskMap. This allows all the create, edit, view and save functions to be logically grouped according to your needs. In addition to popular functions such as save as Web Site, there are many new options including: Create PowerPoint deck from TaskMap 4 Save your [...]
Posted in Change Management, Process Improvement, Project Management on Mar 29th, 2011
There are a lot of tools out there to help us get our BPM project done on time and on budget. One question that comes up a lot is whether we should follow a step by step method when handling these projects or keep some flexibility in our process. In every case we have a [...]
Posted in Process Analysis, Process Discovery, Process Improvement, Process Mapping on Mar 21st, 2011
Sometimes we just don’t have the time to put the effort into going to formal educational courses to get the data we need. As Meryl Streep once quipped in the movie Postcards from the Edge “I used to be into instant gratification, but now I don’t have the patience for it.” In BPM that’s a [...]
Posted in Change Management, Process Improvement, Process Mapping, Project Management on Mar 20th, 2011
Chose team members and partners carefully Posted in Project Management on Mar 16th, 2011 One big factor affecting any projects success or failure is the quality and motivation of those on the team. Choosing your team wisely will reduce risks in the project at a stroke. Why The team and how they work together makes [...]
Posted in Change Management, Process Improvement, Project Management on Mar 3rd, 2011
In the business of BPM and projects we are all dealing with change. There are a lot of factors at work that affect how well we can make it occur. Some of those are personal; our management style, experience, empathy, drive and a whole lot more. However, the organizational ones are just as important. Here [...]
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