BPM made simpler
Posted in Change Management, Project Management on Nov 18th, 2011
Thinking Things Through with Mike Cunningham This week, we are introducing a new feature, a video blog of one of the posts from the week. Please let me know if you like this feature. Podcast Thinking Things Through mpg3 audio file Project and Processes (responses to the questions) Posted in Change Management, Process Mapping, Project [...]
Posted in Change Management, Process Mapping, Project Management on Nov 16th, 2011
It’s been a while since we wrote about the issue of processes and projects. These often get muddled up, mainly because we tend to look at the disciplines as being very different. For example would a business analyst call themselves a project manager, or vice versa? The answer of course depends on the person. Vendors, [...]
Posted in Change Management, Process Improvement, Process Mapping, Project Management on Nov 15th, 2011
It’s been a while since we wrote about the issue of processes and projects. These often get muddled up, mainly because we tend to look at the disciplines as being very different. For example would a business analyst call themselves a project manager, or vice versa? The answer of course depends on the person. Vendors, [...]
Posted in Change Management, Process Analysis on Jul 14th, 2011
In every BPM project, it seems we look continuously for those things that can be automated. While this is important to reduce paper, improve quality and increase efficiency, there are times when it doesn’t work for everything. We don’t need reminding of this when dealing with a completely automated telephone system, navigating through voice commands [...]
Posted in Change Management, Process Discovery, Project Management on Apr 27th, 2011
So it’s a new day and a new project. You have been introduced to the team, and the goals for the project. Now it’s time to get acquainted with your team. Sometimes it’s easier in Business Process Management project to have new team members you don’t know; perhaps they represent groups you will be working [...]
Posted in Process Discovery on Jan 14th, 2011
If you are an internal Business Analyst or consultant asking the right questions in a Discovery project is a critical skill. While it seems that a 10 or 20 year veteran seemingly gets those answers by some magical power, it’s really not that complicated. The experienced Business Analyst or Project Manager has been there many [...]
Posted in Change Management, Process Analysis, Process Improvement on Jan 5th, 2011
When an existing "as is" process needs analyzing or an existing managed process requires analysis it enters the "Analyze Processes" process. The Project Manager is responsible for conducting a validation review of the process maps. During this review the Project Manager ensures that the maps are complete, confirms that the data is accurate, gains a [...]
Posted in Change Management, Process Improvement, Project Management on Jan 4th, 2011
The management of processes is a process in itself. The first step for the Project Manager, Business Analysts and the Subject Matter Experts is to develop the roll-out plan for the new processes, taking all the input materials from the previous stages. Once the plan is complete, complete the communication and training plan using: Newly [...]
Posted in Change Management, Process Discovery, Process Mapping on Jan 3rd, 2011
Document Processes (Page 2 of 2) The Simplified Process Mapping RoadMap provides a framework for all aspects of documenting and improving processes. By documenting these processes tremendous savings can be made in time and energy. This section covers documenting existing processes and follows yesterdays post here. Click on the image for more details. Once [...]
Posted in Change Management, Process Improvement on Dec 26th, 2010
When a business case is required, the first Task in those process is to prepare the business case. Base the business case on the requirements document, existing process maps (if available), and the ROI (return on investment) calculator. Preparation of the business case should be done by the Business Analyst with the assistance of [...]
Get the BPM RSS feed