BPM made simpler
Posted in Law Processes, Process Analysis, Process Improvement, Process Mapping, Project Management, Uncategorized on Dec 7th, 2011
Harvard Computing Group is pleased to announce the general availability of TaskMap 4.0.5, a minor update to the very successful release of TaskMap 4. We recommend that all current TaskMap 4 users update their copies of TaskMap to take advantage of this interim release. TaskMap 4.0.5 includes a number of fixes that will improve [...]
Posted in Uncategorized on Nov 23rd, 2011
Thanksgiving is a holiday I have come to cherish since moving to the USA in 1984. A time to renew and enjoy family time together, regardless of religion, race or location. We hope that all families savor this time, and perhaps even take that extra step to forgive someone in your family that needs to [...]
Posted in Process Mapping on Aug 23rd, 2011
Dozens of people attended the Simplified Process Mapping webcasts we conducted in early August so Harvard Computing Group is planning two additional presentations in the next several weeks. These one-hour seminars describe the challenges associated with capturing process knowledge and producing good process maps. You will learn about a simple, yet effective technique for understanding [...]
Posted in Process Mapping on Jul 18th, 2011
If you are looking for a break from your summer routine, consider attending one of Harvard Computing Group’s popular Simplified Process Mapping webcasts in early August. These one-hour seminars describe the challenges associated with capturing process knowledge and producing good process maps. You will learn about a simple, yet effective technique for understanding and documenting [...]
Posted in Change Management, Process Analysis, Project Management on Jun 9th, 2011
Harvard Computing Group Releases SOX Compliance Solution Linking Best Practices and SOX Process Maps After many months of development and testing, we are pleased to announce the release of our latest vertical solution for SOX compliance applications. Our partner SOX XPRESS, LLC, is a long time provider of SOX software and consulting. If you like [...]
Posted in Process Discovery, Process Mapping on Apr 18th, 2011
Scott Helmers from Harvard Computing Group is one of the leading Visio experts in the world, as evidenced by his three consecutive awards as a Microsoft Most Valuable Professional (MVP) for Visio. Microsoft Press has just published Scott’s new book: Visio 2010 Step by Step. The Step by Step series is renowned for conveying knowledge [...]
Posted in Change Management, Process Analysis, Process Improvement, Process Mapping on Feb 10th, 2011
Critical Thinking is relates to BPM in several steps of the process. These include: Critical Thinking factor and activity Where it fits in a BPM process More accurate and complete information Process Discovery and Documentation Freedom from coercion and distorting self-deception Brainstorming, Goal and Objective setting Openness to alternatives points of view: empathy and concern [...]
Posted in Change Management, Process Discovery, Process Improvement on Feb 9th, 2011
Having spent most of my professional career trying to change things for organizations, and a proponent of Best Practices to ensure that happens, the application of Critical Thinking to these challenges should be of interest to us all. In process improvement we often focus on a few steps to ensure we get a result. At [...]
Posted in Process Improvement, Process Mapping, Project Management on Jan 18th, 2011
Improving sales processes One of the most popular uses of process mapping software is the communication of sales cycles. Ensuring a common and consistent sales and forecasting process is an essential ingredient to a successful business. I the example below, some best practices have been provided by Salesforce.com and Harvard Computing Group to illustrate how [...]
Posted in Process Mapping, Project Management on Jan 16th, 2011
Most organizations have to have a plan to communicate emergency procedures. Sometimes this is done by HR on a regular basis, in other cases facilities management or other dedicated groups do the work. This information needs to be kept current and process maps are a great way of communicating the most up to date versions. [...]
Posted in Change Management, Process Improvement, Project Management on Jan 4th, 2011
The management of processes is a process in itself. The first step for the Project Manager, Business Analysts and the Subject Matter Experts is to develop the roll-out plan for the new processes, taking all the input materials from the previous stages. Once the plan is complete, complete the communication and training plan using: Newly [...]
Posted in Process Discovery, Process Mapping on Jan 1st, 2011
Teaching kids to learn to ski. Courtesy Mike Cunningham and Harvard Computing Group As the above example shows, creating process maps does not have to be boring. By adding the following elements your maps can be more interesting, informative and in this case fun. If you click on the image above you will see [...]
Posted in Change Management, Process Analysis on Dec 13th, 2010
For many organizations their goals and objectives are fulfilled once they complete the review process and the Process Capture project stops at that point. For others it is important to move beyond the basic process documents and analyze the data collected and documents. In working with many organizations over 20 years, a good strategy with [...]
Posted in Change Management, Process Mapping on Nov 24th, 2010
The flowchart is the third and final approach to modeling processes. In many ways meeting the best of the narrative and step-by-step approaches, but adding “the big picture” to the equation. Flowcharts are visual in nature, and regardless of the details, all make the task (sometimes call a process or activity) the core element. A [...]
Posted in Process Discovery, Process Mapping on Nov 23rd, 2010
Another approach to documenting processes is the step by step model. Instructive in nature, it will guide the reader through each step. Most steps represent an individual task and describes the outcome. The step by step approach has been with us for many centuries and used in conjunction with illustrations can really make the [...]
Posted in Change Management, Process Discovery, Process Mapping on Nov 21st, 2010
Regardless of the knowledge capture techniques employed, the overall goal of knowledge capture is to learn key details about a process including: Roles of the people involved (both inside and outside the organization) Tasks that make up the process Guidelines, business rules, instructions, and policies Resources, materials, data sources, applications, and other tools Timing and [...]
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