BPM made simpler
Posted in Process Mapping, Project Management on Aug 4th, 2011
Grab your process partner by the hand … Posted in Process Mapping on Aug 3rd, 2011 A customer yesterday likened their first experiences with TaskMap and process mapping to that of a dance partner. What a great analogy for process based projects in general. When we embark on a new project we have tools, [...]
Posted in Process Discovery on Aug 1st, 2011
The list below includes many of the general-purpose questions that are typically asked during the Discovery Phase of a Process Capture project. 1. Who is involved? (brainstorm about all roles involved in the process) 2. Is there any existing documentation for this process? 3. What is the first task? 4. How long does it take? [...]
Posted in Change Management, Process Discovery, Process Mapping on Dec 5th, 2010
Process Discovery is arguably the most important part of any process or knowledge project. Here are some summary posts to guide you through knowledge capture, what questions to ask (based on hundreds of successful projects) and a summary to ensure you have met your project goals. Process Discovery–Knowledge Capture Capturing knowledge is an important step [...]
Posted in Change Management, Process Discovery, Process Mapping, Uncategorized on Nov 20th, 2010
Starting your process discovery activity means asked questions. The list below includes many of the general-purpose questions that are typically asked during the Discovery Phase of a Process Capture project. Most questions will be asked in multiple interviews and at multiple times during a Process Capture workshop. 11. What happens if the decision outcome is: [...]
Posted in Change Management, Process Discovery, Process Mapping on Nov 19th, 2010
Starting your process discovery activity means asked questions. The list below includes many of the general-purpose questions that are typically asked during the Discovery Phase of a Process Capture project. Most questions will be asked in multiple interviews and at multiple times during a Process Capture workshop. 1. Who is involved? (brainstorm about all roles [...]
Posted in Change Management, Process Analysis, Process Discovery, Process Improvement, Process Mapping on Nov 16th, 2010
With a team in place, the first task of the Discover phase is to set the objectives for the project. Each objective will be tied to specific initiatives agreed upon by the project team and typically will fall into one of four categories: Governance Quality improvement Efficiency improvement Change Once the objectives have been identified [...]
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