BPM made simpler
Posted in Process Analysis, Process Mapping on Mar 2nd, 2012
This brings us to the major activity for many business process analysts, project managers and consultants; that of Business Process Modeling. While many organizations don’t want to start there, we have to start somewhere. And that somewhere is the “as is” process. How things are done today, warts and all. When an organization wants to [...]
Posted in Change Management, Process Analysis, Project Management on Aug 12th, 2011
To use the SWOT technique in your BPM project use the following guidelines when building the matrix or table: Strengths: characteristics of the BPM project that give it an advantage over other potential projects competing for the same budget or staff resources. This might be a ROI analysis or support of important goals and objectives [...]
Posted in Change Management, Process Discovery, Process Mapping, Project Management on Jul 28th, 2011
After completing a recent setting goals class with men in a local prison, some important points came to light that we sometimes miss in our Process Improvement projects. These were: The importance of short term goals versus longer term ones Goals that support an overall objective should be tied together The interdependencies of goals [...]
Posted in Change Management, Process Mapping on Jul 27th, 2011
Are we looking at it all wrong? Do you ever get the feeling that you are seeing something very different than the other guy? I don’t just mean the glass half full/empty outlook on life, but fundamentally are we looking at things the wrong way? I sometimes get that feeling when dealing with projects [...]
Posted in Change Management, Process Discovery, Process Mapping, Project Management on Jul 15th, 2011
Interesting set of posts this week with a general theme of starting up new projects. Hope you are all enjoying your summer. Mike Cunningham We cannot automate everything Posted in Change Management, Process Analysis on Jul 14th, 2011 In every BPM project, it seems we look continuously for those things that can be automated. [...]
Posted in Change Management, Process Discovery, Process Improvement, Process Mapping, Project Management on May 17th, 2011
So you have decided to build a task library for your process and project work. Ten good reasons Let’s start with the reasons for doing this in the first place, as this may not be an insignificant endeavor, requiring a lot of thought and resources. Ten good reasons which can justify creating a task library [...]
Posted in Process Analysis, Process Discovery, Process Mapping on May 16th, 2011
We are coming up to the next release in the Pirates of the Caribbean series, so perhaps a time to look for some BPM hidden treasure. Much time is spent in documenting tasks and then linking them to make up our processes. It represents the core of almost everything we do in the world. Tasks [...]
Posted in Change Management, Project Management on May 12th, 2011
Sooner or later, and it’s usually sooner, we all have to deal with someone who is dishonest or dishonorable. There is a reason that many military and other societies put honor so highly on the list of virtues. It’s because of its absence in many other aspects of life. While we may all be looking [...]
Posted in Change Management, Process Discovery, Process Mapping on Apr 21st, 2011
The big picture Processes are such a big topic it’s often difficult to know where to start. People have a different view of processes depending on where they are coming from. For example, if you ask a manufacturing engineer about their view of processes, it is likely focused on what it takes to make something. [...]
Posted in Process Analysis, Process Improvement on Jan 11th, 2011
The before view Sometimes it’s hard to see the before and after changes in a process. Particularly, when you are looking for key points in automation. The following example shows the before “picture” of International bank transfer process. In this case from a local US bank in Massachusetts. It is pretty obvious from looking at [...]
Posted in Change Management, Process Discovery, Process Mapping on Jan 2nd, 2011
Document Processes (Page 1 of 2) The Simplified Process Mapping RoadMap provides a framework for all aspects of documenting and improving processes. By documenting these processes tremendous savings can be made in time and energy. Click on image to download process flow. When business justification is not required or when the business requirements complete the [...]
Posted in Change Management, Process Analysis, Process Improvement on Dec 18th, 2010
Process Analysis-How to identify areas to improve efficiency A important area to review any process is for efficiency. While it’s obvious why we would want to create improvements in efficiency, how to get there is less so. By taking a separate look at each aspect of our process for understanding, efficiency and quality [...]
Posted in Change Management, Process Analysis, Process Improvement on Dec 16th, 2010
The checklist below shows some very good places to start when looking for efficiency candidates in existing process maps. This checklist should include a review that searches for: Complex Processes Redundant Tasks Delays in Task or Process timing Wait time between Tasks Tasks Duration Task Frequency Poorly allocated resources To explain these points in more [...]
Posted in Change Management, Process Analysis, Process Improvement on Dec 15th, 2010
A important area to review any process is for efficiency. While it’s obvious why we would want to create improvements in efficiency, how to get there is less so. By taking a separate look at each aspect of our process for understanding, efficiency and quality we are less likely to overlook important elements. The check [...]
Posted in Change Management, Process Analysis on Dec 13th, 2010
For many organizations their goals and objectives are fulfilled once they complete the review process and the Process Capture project stops at that point. For others it is important to move beyond the basic process documents and analyze the data collected and documents. In working with many organizations over 20 years, a good strategy with [...]
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