Process Mapping–Testing your map and Checklist for readability
Posted in Change Management, Process Discovery, Process Mapping on Dec 8th, 2010
Testing process maps for readability is often one of the great omissions of process map authors. After all what is the point in distributing these great works of art if the audience can’t read them? You may well have just wasted a lot of time and energy. By testing the maps on your audience the [...]
