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Downloads >> Process Mapping Templates >> Enhanced Telecom Operations Map Process >> Service Configuration & Activation

Enhanced Telecommunications Operations Map

Service Configuration & Activation

  • Design Solution - Develop an end-end specific service design which complies with a particular customer's requirement.

  • Test Service End-to-End - Test specific services to ensure all components are operating within normal parameters, and that the service is working to agreed performance levels.

  • Issue Service Orders - Issue correct and complete service orders.

  • Report service provisioning - Monitor the status of service orders, provide notifications of any changes and provide management reports.

  • Allocate specific service parameters to services - Issue service identifiers for new services
    Track & manage service provisioning - Ensure service provisioning activities are assigned, managed and tracked efficiently.

  • Implement, configure, & activate service - Implement, configure and activate the specific services allocated against an issued service order.

  • Close service order - Close a service order when the service provisioning activities have been completed.

  • Recover service - Recover specific services that are no longer required by customers

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View the eTOM Process in HTML format

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View the eTOM Process in HTML format