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Downloads >> Process Mapping Templates >> Enhanced Telecom Operations Map Process >> Supplier/Partner Interface Management

Enhanced Telecommunications Operations Map

Supplier/Partner Interface Management

  • Manage S/P requests (including self-service) - Accept requests and enable the supplier / partner to obtain the desired information from the enterprise, or identify and activate the appropriate process area to accomplish the request

  • Analyze & report S/P interactions - Analyze & Report S/P Interactions processes analyze interactions and generate reports for tracking and managing interactions or improving procedures for supplier/partner processes.

  • Mediate & orchestrate supplier/partner interactions - Ensure that transaction message structure and interactions conform to agreed, externally defined standards used by the enterprise and its suppliers/partners

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View the eTOM Process in HTML format

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View the eTOM Process in HTML format