TaskMap: Processes Made Easy

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Policies and procedures

Accounting, Information Technology, back office, clinical and governance procedures are a breeze with the TaskMap tool.


Many organizations face an uphill struggle effectively documenting and improving their processes and procedures to meet the HIPAA requirements. TaskMap can help anyone in the operation document their processes and procedures.

Staff training and patient management

Rolling out new applications, training new staff, providing guidance for governance. TaskMap has web broadcast technology that can help you and the staff understand what comes next.

See how Waterbury Hospital is using TaskMap for enterprise process improvement in the right hand column of this page.



Financial industry quotesWaterbury Hospital
“We are a medium-sized hospital in western Connecticut. The installation of 19 applications in the Cerner Millennium suite of products caused us to review our processes. As an engineer by education I looked hard for a mapping technique that could be used by administration as well as clinical staff. The TaskMap system possesses the traits our user community can most appreciate: it can be taught in a few hours, it is simple, the functionality supports web presentation and linking of related documents and its help files are extensive. Information Services supported the education of 40 staff.

These people are using the TaskMap system as well as serving as consultants for the hospital. We have over 20 process initiatives employing TaskMap as their tool to document the “as is” situation, the “desired state” and the movement to the “desired state”. All this has happened over the 6 weeks since training. It is a very powerful visual tool.”

Jim Olson
Waterbury Hospital, CT



Partial client list

  • Souceone Healthcare Technologies
  • Bristol Myers-Squibb
  • Cardinal Health
  • Takeda Pharmaceuticals
  • Genzyme
  • Mayo Clinic
  • Beckman Coulter
  • Abbot Laboratories
  • Hoffman-La Roche
  • CompOne Services
  • Health Dialog
  • Janssen-Ortho/Ortho-Biotech
  • One Call Medical

Texas Medical Foundation
“TaskMap is a unique tool that can be used by any healthcare organization to capture and communicate key processes. One advantage of TaskMap is that it's user-friendly results in consistent approaches to process capture in the organization. It addition, it can be used at all staff levels very successfully. TaskMap is a documentation tool that can be applied to business and administrative procedures as successfully as clinical processes.”

Thom J. Sloan, MBA, FACHE
Vice President of Business Development