TaskMap: Processes Made Easy

Mercer TaskMap Information page

About Mercer and TaskMap

Mercer has a license to use TaskMap Standard Edition and Passport Training programs. This page is designed to provide contact information for new users for training, licensing and technical support for the product line. If you are using or want to use the product at Mercer, please contact the following individuals first.

BULLETIN: Please contact Joe Cooper at the number below before you sign up for your Passport class. He will help you get the Passport number to attend the appropriate classes.

Contact information at Mercer

Administrative and TaskMap liaison contact
Joseph Cooper (Telephone 1-416-868-7477)
email: Joseph.Cooper@mercer.com

Joe is responsible for co-ordination, tracking and ensuring the effective use of the TaskMap product at Mercer. You will need to contact him if you want to use TaskMap for analysis or other applications. Joe can co-ordinate the following:

Technical contact
Rob Lewis (Telephone [44] 77 8903 0308)
email: Rob.Lewis@mercer.com

Rob will provide technical and installation assistance for TaskMap. If you are new to TaskMap, please contact Joe Cooper first, before requesting installation support.

Contact information for TaskMap (HCG)

Technical support 978 800 4590 OPTION 8 or
email: support@taskmap.com

Sales support 978 800 4590 OPTION 7 or

Installation support contact 978 800 4590 OPTION 8 or email: support@taskmap.com

Account manager and training co-ordination contact
Sally Cunningham Telephone (1) 978 800 4590 ex 102
email: scunningham@harvardcomputing.com

Useful links for Mercer staff to learn more

Fast track training tips
Technical Support (FAQs etc)
TaskMap Standard Edition data sheet
TaskMap Standard Edition demo
Sample TaskMaps
Free seminars offered by HCG

TaskMap Standard Edition Training Tips
Details of the TaskMap Passport program
Learn how to hyperlink using this TaskMap

Click here to view the Training Tips for TaskMap Standard Edition