About TaskMap
TaskMap® was invented in the early 2000s by Mike Cunningham, Scott Helmers, and Kathy Brennan at Harvard Computing Group (HCG), a software and consulting firm that assisted clients with understanding and implementing business process solutions. The team at HCG provided a unique mix of technical skills, marketing savvy, and senior management experience, all of which contributed to the design of TaskMap.
Since mid-2026, TaskMap has been maintained, sold, and supported by Scott Helmers at Process and Data Design Services, LLC.
TaskMap allows anyone to document existing processes and then use the process maps to identify areas for improvement. TaskMap can also be used to design future-state processes because it supports collaboration and facilitates the design of what’s needed to work more effectively in the future. In both cases, the simple layout and intuitive design of TaskMap accelerate knowledge transfer and enable organizations to leverage internal expertise.
Process and Data Design Services, LLC supports both TaskMap customers and non-TaskMap customers with training and consulting services.
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750
Number of organizations worldwide that use TaskMap
6
Total number of shapes in TaskMap Stencil
PARTNERS & RESELLERS
Management Team
Scott A. Helmers
Founder and President
Scott is the owner, lead consultant, app designer, and lead trainer. While helping to design and create TaskMap, he acquired extensive knowledge about Microsoft Visio, which he began sharing in print, online, and in person. Microsoft has named him a Most Valuable Professional for Visio every year since 2008, one of only six people in the world to hold that distinction.
He’s been the best-selling author of books about Visio since 2010, and has created more than a dozen Visio and process mapping courses for LinkedIn Learning (LinkedIn Learning login required to view list of courses). He shares his Visio, data visualization, and business process knowledge multiple times per year at conferences around the world. His conference presentations and LinkedIn Learning training courses have reached more than 400,000 people worldwide since 2000. He specializes in translating tech speak — whether about data visualization, software, or neuroscience — into plain language and actionable ideas.
More recently, Scot has been bringing his diagramming and business process knowledge to the Lucidchart community. In early 2026 he was named a Lucid Legend for his active support of and contributions to the Lucid Community (Lucid login required to view Community pages).