Role List

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If you’re working on IT projects, you may find the commonly used roles on this page to be a good starting point for your next TaskMap. Use the button below to download a TaskMap containing these roles, then use the role import function to bring these roles into your TaskMap.

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It Role Names and Job Clusters

Database Development and Administration

  • Data Analyst
  • Database Administrator
  • Database Analyst
  • Database Developer
  • Data Architect
  • Data Modeler
  • Knowledge Architect

Programming/software Engineering

  • Software Engineer
  • Software Tester
  • Software Application Specialist
  • Software Development Engineer

Technical Support

  • Supervisor for Help Desk center
  • Technical Support Representative
  • Technical Support Manager
  • Customer Support Representative
  • Help Desk Technician
  • Sales Support Technician
  • Quality and Service
  • Maintenance Technician

Enterprise Systems analysis & Integration

  • Systems Analyst
  • Systems Integrator
  • E-commerce specialist
  • Data systems manager
  • Infrastructure analyst

Technical Writing

  • Technical Writer
  • Document Specialist
  • Electronic Publication Specialist
  • Technical Publication Manager

Network Design and Administration

  • Network Technician
  • Network Engineer
  • Network Operations Analyst
  • Network Architect
  • Data Communications Analyst

Web Development and Administration

  • Web Page Developer
  • Web Site Developer
  • Webmaster
  • Web Administrator
  • Web Designer

Business and Project Management

  • Account Management
  • Banking specific Industry manager
  • Business Contract Management/Procurement
  • Business development manager
  • Business Intelligence Consultant
  • Business process Analyst
  • Business Process Consultant
  • Business requirement consultant
  • Chief Information Officer
  • Contract Management
  • Data warehousing consultant
  • Financial Management
  • General Manager
  • Industry Specific Consultant
  • International Business Development
  • Localization Engineer
  • Market research analyst
  • Marketing communications
  • Marketing Executive
  • Marketing Manager
  • Organizational consultant
  • PR Manager
  • Product Manager
  • Project Manager
  • Proposal development
  • Sales Engineer
  • Sales executive
  • Sales Manager
  • Strategic Planning Manager (TelCo)

Customer Application telephone Support

  • C.A. Telephone Mgr
  • C. A. support specialist
  • Customer Hotline Mgr
  • Customer Hotline Rep
  • Customer support co-coordinator

Hardware Operations and Management

  • Datacenter Manager
  • Electronic design engineer
  • EE Manufacturing engineer
  • Operations Manager (datacenter)
  • Industrial designer
  • Manufacturing engineer
  • CRM system development and integration manager
  • SLA development engineer