TaskMap Consulting
Process Documentation Services for Creation and Conversion of Process Maps
Call for Details +1 978-800-4590 OPTION 7
Typical Services Include
Knowledge capture and transfer
- Capture of existing processes
- Designing interview questionnaires
- Conducting interviews with subject matter experts
- Development of training materials for knowledge transfer
Process analysis and improvement
- Review of existing processes
- Analysis of existing processes
- Recommendations for improvement opportunities
- Creation of “as is” and “to be” process maps
- Facilitation services
Project Management
- Project management services and templates
- Risk analysis
- Outsourced project management services
Visual and communication analysis and conversion
- Usability analysis of existing process maps
- Conversion of “swimlane maps” to TaskMap format
- Testing and roll-out recommendations for new applications
On-line publishing and self service process and procedure applications
- Design of process maps
- Discovery and verification of information sources
- Hyper linking to relevant documents
- Assistance with web publishing options
Visio training and customization
Scott Helmers at Harvard Computing Group is one of only six people in the world to be named a Most Valuable Professional for Visio. Contact us if we can help your organization by
- Delivering custom Visio training (on-site or remote)
- Designing custom Visio shapes, stencils, and templates
- Customizing TaskMap shapes and data fields
- Creating custom TaskMap templates
Conversion Services
Please see the next section on this page for information about converting your existing process maps into TaskMap format.
Converting Existing Process Documentation
One of the biggest barriers to creating new processes, procedures or on-line policies is getting what you have documented into a useful and understandable form. If you have a need to convert existing process maps or documents to the TaskMap format then please contact us for a detailed quotation for your project. (Typical conversion from existing maps runs a little under $100 per process map delivered.)
Existing process maps come in a variety of shapes and sizes. And that is part of the problem. Everyone has their own way of interpreting and using process maps. This typical example to the left represents a high level description of what needs to be done, with enough detail to get an idea of what has to occur, but not enough information to actually do the job right. This leaves a lot of room for interpretation and potential mistakes.
TaskMaps use a format that EVERYONE can understand and yet they contain more detailed information than most map formats. Roles, resources, guidelines can all be customized according to your project needs. TaskMaps allow everyone to be on the same page, and you have an electronic document that can be shared with everyone in the organization.
The original high-level description does not provide enough information for anyone to really follow what needs to be done. The resulting TaskMaps are easy to follow and anyone can use and understand them.
Existing process maps
come in a variety of shapes and sizes. And that is part of the problem. Everyone has their own way of interpreting and using process maps. This typical example to the left represents a high level description of what needs to be done, with enough detail to get an idea of what has to occur, but not enough information to actually do the job right. This leaves a lot of room for interpretation and potential mistakes.
TaskMaps
use a format that EVERYONE can understand and yet they contain more detailed information than most map formats. Roles, resources, guidelines can all be customized according to your project needs. TaskMaps allow everyone to be on the same page, and you have an electronic document that can be shared with everyone in the organization.
The original high-level description does not provide enough information for anyone to really follow what needs to be done. The resulting TaskMaps are easy to follow and anyone can use and understand them.
CALL US NOW FOR A FREE QUOTE +1 978 800 4590 OPTION 7
Typical Requirements
Clients typically engage Harvard Computing Group to convert existing process documentation because they need to accomplish one or more of the following:
Distribute accurate visual representations, including critical supporting details, for their key processes.
Link process maps to underlying systems, information, and resources so the process map because the central repository for all process knowledge.
Provide a starting point for designing “to be” process maps that will reflect organizational change, process improvement, cost savings, or other business objectives.
How it Works
We use a simple, three-stage method to convert existing processes and procedures to TaskMap format.
1
You provide us with 3-5 sample maps to convert so that we can determine the scope of your needs. We will convert up to five pages of the sample maps for a fixed price of $500.
2
After you have reviewed the converted sample maps, we will prepare a quote for conversion of additional maps.
3
We will create and deliver a set of TaskMaps that enhance knowledge transfer and provide the basis for implementing high-quality, repeatable, and sustainable business processes.
Deliverables
Harvard Computing Group will deliver a set of TaskMaps that represent the processes documented by the client. Please note that a typical TaskMap contains more details than almost any other style of process map, so there may be additional work required to collect and incorporate additional process details. Delivered TaskMaps will include:
Tasks that correspond to each process step and decision in the client-supplied maps..
Recommendations for changes or updates.
Guidance for filling in missing data and process steps.
The TaskMap Format
The TaskMap process model format is rigorous, demanding a level of capture that establishes an uncommon baseline of standardized, granular information. The TaskMap capture techniques can quickly isolate or identify operational bottlenecks and redundancies that affect overall performance.
The graphical capture layer depicts the overall flow of tasks within processes in a format that can be easily adjusted for the appropriate level of presentation detail required by different audiences. Tasks can be decomposed to show greater detail on specific tasks or summarized to highlight context areas for upper management.
The TaskMap format also allows specific items on the map to be hyperlinked to documents, web pages, IT systems and other resources, further enhancing the value of the TaskMap.