BPM made simpler
Posted in Change Management, Process Discovery, Process Mapping, Project Management on Jul 28th, 2011
After completing a recent setting goals class with men in a local prison, some important points came to light that we sometimes miss in our Process Improvement projects. These were: The importance of short term goals versus longer term ones Goals that support an overall objective should be tied together The interdependencies of goals [...]
Posted in Change Management, Process Discovery on Dec 25th, 2010
Business Process Improvement- Running a Business Improvement Workshop Five key points need to be consider to run a successful Business Improvement Workshop. These are: Who should be in attendance The agenda Running the meeting Facilitating, gaining agreement and highlighting change Measurement “to be” and processes against goals, objectives and KPIs If we look [...]
Posted in Change Management, Process Improvement on Dec 23rd, 2010
Here is an outline for running a successful Process Improvement workshop Introduction (max 15 mins) Workshop goals Participants and roles Expected results and follow on Review of target processes for improvement (1 hr) Participant validation of current analysis Documentation of variation from current analysis Business Process Improvement objectives/goals (30 mins) Capture of new objectives/goals and [...]
Posted in Change Management, Process Improvement on Dec 20th, 2010
With over 400 successful Business Improvement projects under our belt since 1994, we have learned something from all of them. When it comes to a successful project, there are five items which have to be nailed before you can claim success. In our opinion, these are: Understand the purpose of Business Process Improvement (BPI). [...]
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